UPDATE: New phone!

I went back to the store today. The service tech looked at it for like 10 minutes (or less) and came back out with it. He said that he ordered me a new phone but that the downside is since it's so close to Christmas, I may not get it before Monday. Who cares when I get it! I'm surprised that I'm getting a new phone for free! It doesn't replace my music and pix but that's ok. After the last time this happened, I found an application to retrieve the pix and save them on the computer.

Deja Vu?

It seems that my phone has completely erased my memory card - no pics, no music, no NOTHING! Why is this happening?

I went to the phone store today and the service tech was at lunch. The guy asked if I wanted to leave it and then come back. Of course, you already know my answer.... Uh, no. I'll come back. I had too many errands to go back today. It looks like I may go tomorrow... Ugh!

Also, my phone freezes entirely too much. The guy said that he knows why that's happening and the service guy can fix it. He has no clue why the memory card was erased...

Any ideas, techie peeps?