I hate technology!

Ugh! I am so over it! I checked my mail this morning (I was too lazy to go back outside yesterday) to find bills, bills, and more bills. I also had a denial letter for a medical procedure that had already been approved and I'VE ALREADY HAD DONE! In addition to that lovely letter, I had a bill from my previous dr. that I already paid! This is the "FINAL NOTICE OF DEMAND FOR FULL PAYMENT". I KNOW I paid this because I called last month to see just how much I owed them because I was getting bills everyday. I have been to the dr. alot this year so I know why I'm getting a lot of bills, but I needed to know the total amount to pay.

So, I was ill all the way to work and was not in a pleasant mood for a while. I did snap out of it.

Upon arriving at home, I had a few things to do.

1. Put rice on to cook while I do other stuff.

2. Find approved medical procedure letter.

3. Find posted check number and date for the dr. bill.

4. Call the prior approval company.

5. Call billing company for dr.

I completed 1 - 3 pretty quickly. I called #4, and they said there were actually 3 different procedures that were requested. 2 by my prior dr. and 1 by my current dr. The two from before were denied. 1 was denied very quickly and I got the letter less than a week after the request. The 2nd by my previous dr. took almost 2 months to be denied. In fact, it was denied after the third was approved and completed. So, thank God that was the case. The procedure I did have is still approved and I am covered. Each dr. asked for the same procedure but with different reasons for me needing it. My current dr. wrote it with better reasons, I guess. Anyway, I'm glad that's taken care of.

Now on to #5. I called the company and explained the situation. She said she did not have a payment recorded. I told her the check number, the date on the check, and when it was posted to my account. So, she did a little more searching and found that it had posted to a different account. It is still my account but one is for hospital services and one is for something else, maybe labs or something. I don't know. Like I said, I've been to the dr. a lot lately! I can't keep up with everything, but I KNOW I paid that bill and I was correct. She said she would fix the problem and I was paid in full. WooHoo!

So, I hate computer errors. I was in a foul mood for nothing today. Good thing I snapped out of it.

Have a great day!